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throttling posts

Netflix lays out official response to bandwidth capping allegations

by Darren Murph posted Mar 23rd 2009 at 3:53PM


After a small but vocal amount of Netflix users got the world thinking that it was pulling a Comcast and putting caps on computer-based Watch Instantly users, the outfit's Chief Product Officer Neil Hunt has come forward to clear the air. He makes clear that Netflix's aspiration is to "deliver to everyone the best bitrate that their broadband connection can support," also noting that congestion "could affect some users, but not others, at some times, but not always." He also notes that different titles and encodes for different playback device types "may come from different CDNs or different servers at a particular CDN, so they may have different paths and different bottlenecks." We'd encourage you to hit the read link for the full explanation, but we're already seeing enraged Roku users bark back by his dodging of the so-called out-of-sync audio issue that's evidently still present. We'll go ahead and warn you, Netflix -- you can't please 'em all.

Cox follows Comcast down the data discrimination road

by Darren Murph posted Jan 29th 2009 at 9:14AM


It's a sad day for Cox internet subscribers, 'cause if the FCC or some other almighty agency doesn't step in soon, your traffic could be slowed. The carrier has just announced a rather significant update to its data management policies, as it lays out plans to test a system next month that will "give priority to Internet traffic it judges to be time-sensitive, like web pages, streaming video and online games." We're also told that "file downloads, software updates and other non-time sensitive data may be slowed if there is congestion on the local network." Thankfully, "streaming video" was listed in the category that'll supposedly get first dibs on available bandwidth, but one always has to wonder what kind of juju is going on behind closed doors when a plan such as this is announced. If all goes well in the Kansas / Arkansas test markets, the system could be rolled out to all Cox internet customers (business users notwithstanding) by the year's end. Lovely.

[Via HotHardware]

Netflix makes pro-consumer shipping adjustment to deal with long waits

by Darren Murph posted Dec 30th 2008 at 10:32AM


The pessimistic among us will insist that Netflix is implementing this change in order to avoid acquiring more new releases and ditching the infamous throttling process, but we still maintain that it's better than nothing. For absolutely zero dollars more per month, Netflix has committed to shipping the next "Available" movie in your queue from a local distribution hub as well as the number one unavailable title in your list from another hub (when available) in order to better meet demand and keep subscribers happy. In essence, this change gives users a free (albeit less desired) flick while a more highly sought after disc gets shipped from somewhere else. Netflix only recently announced that this process was in effect, though it was supposedly put into place a few weeks ago -- so, has anyone benefited yet?

The mystery of Netflix's queue system gets tackled, throttling all but confirmed

by Darren Murph posted Jun 28th 2008 at 3:57PM


C'mon, everyone that actually pays attention has Netflix figured out by now. During the trial period (or shall we say, honeymoon phase), Netflix is eager and willing to rush you any new releases you have on your list, while being even more ready to "receive" your disc back just as soon as it hits the firm's local distribution hub. After you've shelled out for a few months, you'll notice that those discs are magically taking a day or two longer to be received by the company, and those new releases you're craving are suddenly taking days (or weeks) to arrive. So, is throttling a reality? The folks at Sound & Vision Mag delved deep to find out, and while the company claims that "96%" of customers receive their movies next-day, there is an algorithm that works against you if you're a notorious new release grabber. Additionally, it was affirmed that "the more you work your membership, the less likely you are to get the new stuff." As everyone with Blockbuster can attest, the story isn't really any different over there -- we 'spose that's just how life goes when you're the 4%.




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