Ruh roh. Seems that perpetual gripes down in Tampa Bay, Florida have finally amounted to something substantial. Just months after hearing a
chorus of complaints about Verizon's lackluster customer service, we're now seeing that the carrier could face upwards of $6.5 million in fines for "willful and repeated lapses in Verizon's telephone service." Interestingly, it's reported that Verizon actually has fessed up to some service
lapses, and it made a point to explain that it has been "simply overwhelmed with demand for the FiOS service." More specifically, it "acknowledged hiccups in repair service amid
strong demand for its FiOS services," but has promised to bring things back up to par hastily. Tap the read link for more on the mess.
We'd be a little envious of Bright House Networks customers in Michigan, but we highly doubt you'll really be complaining about two newcomers -- even if you're not the biggest fan of either. Rather quietly, BHN has added Lifetime Movies HD (737) and FX HD (738) to the guide in Tampa, Florida, though we can't say this couple was the most highly anticipated. Ah well, at least you know someone down there is thinking of you (or your business, anyway).
Not like you didn't know 
