We had heard that some Shaw customers up north (that's Canada, to be precise) were having some serious quality issues with their HD programming towards the end of 2007, and according to a recent writeup by
Digital Home, the problems haven't gone away -- entirely, at least. Apparently, the audio dropouts and macroblocking that seemed to be present on nearly every HD channel were finally brought to the attention of management, and while the bigwigs did proclaim that they were taking the complaints "very seriously," nothing had been done as of early January. After a six-week effort that consisted of gathering data from 38 volunteers experiencing the problems, users say that the audio issues have improved somewhat, yet visual quirks are persisting. Any problem that hangs around for months on end can't be good, but we're curious to see if Shaw's done anything since to improve matters. So, dear Canadians, has it?
[Image courtesy of
Vidiot]
posted Jun 19th 2008 at 1:22PM 
