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Posts with tag charter

Charter fails to deliver 65-inch HDTV to contest winner, sends 19-inch box instead


We're tempted to chalk this one up to miscommunication, but something just reeks of wrongdoing. As the story goes, one particular winner of a Charter Father's Day contest was promised a 65-inch HDTV as well as free Charter services for an entire year. The only requirement was to pay sales tax on the winnings -- fair enough, right? After receiving a phone call and email confirmation from the carrier, the winning dad sat down with his jubilant daughter and unsuccessfully tried to fax in his W-9. Afterwards, he decided to mail it in, and after a bit of rigmarole, a Charter associate contacted him with news that it couldn't deliver the promised set; instead, it would "try" to get him a 42-incher, though a 19-inch TV was likely in his future. After a few more days of nothing, a box arrived at his door "large enough to hold a 19-inch television," which the "winner" promptly refused. Can't make this stuff up, folks.

[Image courtesy of ZMETravel]

Charter, LIN TV reach retrans agreement

Charter customers in 11 LIN TV-owned markets can breathe a sigh of relief, the cable company and broadcaster have reached an agreement in principle that should allow them to continue to carry the stations' programming. Check the original post for the affected areas, however since your TV stations won't be going dark June 30, there's no real hurry. Always great when an agreement can be reached and no one has to miss even a second of that sweet, sweet HDTV.

LIN TV-owned stations disappearing from Charter June 30?

Prepare for another round of affiliate owner/cable network squabbles, as LIN TV has announced negotiations with Charter Communications "appear unlikely" to result in a retrans agreement, and that cable customers in Grand Rapids, Green Bay, Hartford-New Haven, Springfield (Mass), Dayton, Providence and Toledo can expect affected stations to be pulled from the lineup when the current agreement expires June 30. Of course LIN TV is taking the opportunity to educate customers about DISH Network where the stations are available courtesy of their recent agreement. Check after the break for a list of potentially affected stations while we hope for an 11th hour reprieve, although with the two sides at odds over what "fair market value" of digital signal is, we're not confident this will turn out any better than the 4 month break Suddenlink customers experienced earlier this year. (Warning: PDF read link.)

Charter brings 11 new HD channels to Osage Beach, MO

Right around a month after Charter saw fit to gift the greater St. Louis area with eight new HD channels comes word that little 'ole Osage Beach is next in line to get eleven of its own. Matter of fact, AMC HD, Animal Planet HD, CNN HD, TBS HD, The Movie Channel (TMC) HD, TLC HD, Smithsonian Channel HD, Science HD, Discovery HD, Versus / Golf HD and The Weather Channel HD should all be live in the area as we speak. The rather impressive list of additions brings the total in the region to 30. According to Steve Trippe, vice president and general manager for Charter Communications in Missouri, the carrier will "continue to increase its HD offerings," though no specifics beyond that were released.

Charter launching 5 new HD channels in Central Michigan

Charter already delivered TLC HD and Discovery HD to Western Michigan early last month, but now the carrier is gearing up to bring five newcomers to the central part of the state. According to a subscriber located in mid-Michigan, TBS HD, Discovery HD, TLC HD, CNN HD and Animal Planet HD are prepared to land on June 3rd (or so says a mailed flier), though there's no word on what slots they will fill or if any others will be following suit. Hey, with U-verse closing in, you've got to keep up appearances, right?

[Thanks, Matt]

Charter adds eight HD channels in Metro St. Louis

Good news St. Louis, Charter's throwing eight more high definition channels on top of the three it added back in January, but unfortunately the press release completely neglected to mention which eight. Judging by a post from PWSHER at AVS Forum based on a mailer that came yesterday and confirmed by St. Louis Business Journal, we're pretty sure that AMC HD, CNN HD, TLC HD, Animal Planet HD, Science HD, Smithsonian Channel HD, The Movie Channel HD and TBS HD should be filling out your lineup sometime soon. Check after the break for the channel codes and let us know if you see anything new on your HDTV.


Read - Charter adds 8 HD channels to Metro St. Louis
Read - AVS Forum
Read - St. Louis Business Journal

Salt Lake City, Utah gets five new HD channels on Comcast

Check it, Comcast subscribers in Salt Lake City: you've got five new high-def channels to keep you company. As of now, users in the region can tune into AMC HD, HGTV HD, CNN HD, Food Network HD and SciFi HD (no ESPNews HD, sadly). According to a tipster, SciFi HD is the only one still showing a black screen, but given that he's using a CableCARD, it may not be the case for everyone. Flip on the tele and let us know, will ya?

[Thanks, Patrick]

Update: SciFi HD is live!

Charter brings TLC HD and Discovery HD to West Michigan


Call it a hunch, but we're guessing that Charter's taking TLC HD and Discovery HD to as many locales as it possibly can. Just days after the duo struck Northeast Wisconsin and months after it hit Madison, the aforesaid channels have now made their way to Western Michigan. The pair is available to watch now on slots 796 and 797, respectively, but there's no word on when (or if) they'll spread further.

[Thanks, Matt]

Charter rolls TLC HD and Discovery HD to Northeast Wisconsin


Just a month after Charter Communications served up TLC HD and Discovery HD to its subscribers in Madison, Wisconsin, said carrier has pushed these two jewels Northeast. Including the new pair, which has arrived on slots 763 and 762, respectively, Charter has 18 high-definition channels in the area -- two more than Time Warner offers in the same region. At least you can look forward to catching the Brew-crew in HD, right?

[Thanks, Mark]

Brewers HD onslaught leads Charter to add FSN Wisconsin "this summer"


Behold, the power of high-definition. Just days after FSN Wisconsin announced that it would be airing 65 Milwaukee Brewers games in HD this season, Charter has acquiesced and decided that it would finally add the channel to its high-def lineup. Prior to this season, the carrier had held back on adding the HD feed of the network because -- according to Charter regional spokesman John Miller -- "over 95 percent of its programming [wasn't] in HD." Mr. Miller recently noted that Charter felt that there would be "significant interest in the Brewers this season, [along with] more HDTVs in the marketplace," which was apparently good enough to land the channel on the "to be launched this summer" list. Catering specifically to the HD crowd? Now that's what we like to hear.

[Image courtesy of RightFieldBleachers]

Nielsen & Charter track second-by-second viewing, know you love Hannah Montana

Not content to let Tivo and TNS have all the second-by-second viewer tracking fun, Nielsen has teamed up with Charter Communications to track every moment of viewing from 320,000 households in LA. Nielsen is the most famous rating system, but so far its lagged behind the competition in pulling data directly from set-top's, although even that doesn't tell the whole story. Without its traditional system, there's no way to tell what people really watched, or if they just walked away ten minutes into the Knight Rider remake (We watched all the way through cuz we love The Hoff that much). As far as the viewers tracked (consent is not considered necessary), we just hope they're watching HD.

[Via BlogRunner]

Charter unleashes bevy of HD channels in Atlanta, Georgia market

Nearly three months after Comcast spruced up its HD package in Georgia's capital city, along comes Charter attempting to keep pace. Thankfully, it really brought the heat with its latest update, which delivers Animal Planet HD, TLC HD, Discovery HD, Fuse HD, WE (Women's Entertainment) HD, iFC (Independent Film Channel) HD, AMC HD and The Weather Channel HD. Granted, we've seen nothing official from Charter affirming these additions, so for any subscribers in the greater Atlanta region, are you too seeing these newcomers?

[Thanks, Jim L.]

Duluth, Minnesota blessed with three new HD options on Charter

While Charter subscribers in Madison, Wisconsin are expecting to gain access to TLC HD and Discovery HD in the not-too-distant future, neighboring customers in Minnesota (Deluth, to be precise) can get cozy with Golf / Versus HD, Discovery HD and The Movie Channel HD right away. We're not so sure these additions aren't a regional thing, so be sure and shout if you too spotted these newcomers on your Charter STB.

[Thanks, Bob D.]

Charter adding TLC HD and Discovery HD to Madison, WI lineup


While not the most impressive of additions, we're hearing that Charter is gearing up to bless subscribers in the Madison, Wisconsin area with a new pair of HD channels. Reportedly, messages are flying out to DVRs now informing customers that TLC HD and Discovery HD will be added on March 25th. Sadly, that means you've got quite awhile to sit around wishing these would go live, but at least you can go ahead and cancel any plans you may have had coming up on that fateful Tuesday, right?

[Thanks, Joe H.]

Charter Communications opens the HDTV gates in Westport, MA

Charter coming to Westport, RIWestport Charter Communications customers, rejoice! Despite CSRs stating HDTV would "never" come to the area, you should be getting 10 - 15 HD channels once upgrades are made to the head-end sometime this summer. The bandwidth gods will require one public access channel as an offering at the HD altar, which is a tradeoff we wouldn't even think about making. The real lesson here is in customer relations: Westport is a "standalone" community with approximately 4,000 Charter customers, but CSRs stating that HD would never come to the area certainly explains why about half of the homes have moved on to other providers. Both demand and competition for HD-dollars is real, folks!




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