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J.d.Power posts

58 percent of salespeople recommend Samsung HDTVs, 100 percent like big commission checks

by Tim Stevens posted Sep 11th 2009 at 7:36AM

Survey finds salespeople love Samsung HDTVs, commissions
We're sure that none of our stunningly attractive, gadget-expert readers would ever think about walking into an electronics retailer and asking the opinion of the teenagers in blue shirts and name tags. But, we also know that there are plenty of other folks out there who do, and when they do they're told to buy Samsung HDTVs a whopping 58 percent of the time. There's certainly nothing wrong with Samsung sets, but there are certainly plenty of options out there, too. These numbers come from the always quotable J.D. Power and Associates, which also found that salespeople are becoming less likely to recommend LCD sets over plasma sets, which goes against the industry trend. We'd never hope to be able to get inside the head of one of those doing the recommending, but as always we would recommend reading a few reviews and going to the store to see what you like best -- after you ask to turn down the lights and use the right cables, of course.

[Via PC World]

J.D. Power finds Blu bandwagon already full of salespeople

by Steven Kim posted Feb 16th 2008 at 8:32PM

JD Power Blu-rayWhile this week's Blu-ray announcements from Best Buy and Wal Mart were big news, a study by J.D. Power and Associates shows that HD-peddlers across the retail landscape made the move to Blu back in January. Like a fleet of automatons, mystery shoppers sent into the field posed as new HDTV owners who were looking for a nameless dedicated HDM player. They reported back with numbers showing a decidedly Blu sales force: 25-percent didn't recommend one HDM format over the other and 67-percent recommended Blu-ray, leaving less than 10-percent sticking up for HD DVD. But the hits keep on coming: not a single HD DVD recommendation came from Best Buy and not a single salesperson suggested HD DVD would become the dominant format. Sorry, HD DVD; we may have just put you on deathwatch this week, but salespeople have had you in repose for quite a bit longer, it seems.


[Via FormatWarCentral]




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