Netflix shipping woes fixed, rentals flowing freely again {Engadget HD}

Aug 15th 2008 3:47PM At the top of my Netflix Queue page is a banner message that reads:

Our Shipping Centers Are Mailing DVDs

Delayed DVD Shipments Are Being Sent Today (Friday)

Yet my actual DVDs read:

We expect to ship your next available movie by Monday.


Someone isn’t telling the truth.

I expect the service I paid for and was promised. I don’t want a refund, I want them to do what they were hired to do and ship the DVDs in a timely manner. There is no excuse for what will now be a week-long delay in mailing out the DVDs. Blockbuster anyone?