DISH Network just keeps on cranking down the list of its 22 markets slated for an HD upgrade in the summer/fall, with four going on line today: Albany - Shenectady - Troy, NY; Chattanooga, TN; Lansing, MI; and Syracuse NY. Hope the recent thunderstorms didn't knock anyone's power out, becuase now you've got one mroe reason to stay inside. As usual, we don't know what city will be next, but we expect more markets to be added soon.
Hot on the heels of DISH Network's call center expansion comes word that DirecTV is doing similar by opening up a 114,567-square foot facility in Huntington, WV designed to improve customer service. The center becomes the satcaster's sixth in the US, and some 550 company customer service representatives and supervisory staff will be employed here. Maybe it's expecting a rush of new calls about a bundle of new HD channels we aren't at all expecting? Ah, a man can dream, can't he?
A note to those on the product naming committee -- when adding HD capability to an existing product, simply add "HD" to the old name. Consider it a lesson learned by Sky, which will rebranded its well-regarded HD service as "Sky+ HD" starting July 1. That little "+" symbol will hopefully alleviate confusion amongst shoppers who thought that "Sky HD" did not have the DVR capabilities of the "Sky+" service. As if to make up for the confusion, Sky is cutting £100 ($200) off the price of the set-top box, bringing it to £149 ($295). Both of these are good moves, we think -- anything that can cut down on consumer confusion and spread HD is welcome in our book.
AT&T and DISH's tumultuous relationship seems to be ending, with the satellite company filing an 8-K form with the SEC indicating its received notice from the telco that it plans to end their marketing collaboration as of December 31. The possibly ill-fated from the beginning arrangement hasn't necessarily gone beyond the point of no return, since AT&T reps have indicated this was simply necessary for a six-month notification, but the company is still "discussing options" with DISH. Multichannel News contacted DirecTV and they indicated they too, are also still negotiating with AT&T in a bid to market triple-play services in areas where it hasn't rolled out U-Verse service yet. At this point we're expecting a drunken teary phone call from one or both (or all three) parties wondering where things went wrong any minute now.
by Darren Murph, posted Jun 30th 2008 at 3:30PM 
Those looking for an answer to the cable or satellite question may want to turn their eyes to a recent survey by Beta Research Group, suggesting the latter group is more satisfied with their TV provider. The numbers are 72% answering "satisfied" for satellite compared to only 62% for digital cable, while 66% of people with dishes said they would definitely continue as customers, compared to 45% with cable. We're pretty sure many of those interview have HD, with discovery and History channels ranking highest among the favorites - we like them too, but can't imagine liking them as much in SD. Take a look at the read link to get a couple more notes on the methodology and findings before making a decision, but for those of you who've already faced down the choice, are you sated?
The NFL Network's strategy to gain carriage on the biggest cable company's most popular tiers, caused quite a ruckus last year when many subscribers almost missed the biggest game of the year, in what ended up being a reverse preview of the Super Bowl -- and a perfect setup for the biggest choke in NFL history. It appears now that with some help from ESPN, we may not be in store for a repeat this year. Although no details have been revealed, it is being reported -- by the journal that require a subscription -- that the four letter network is in talks that may lead to it helping resolve the fledgling network with its struggles to obtain carriage.
DirecTV looks to make the most of DirecTV 11's test period, before things go live in September, testing out an experimental payload at a second test location. While the satcaster collects readings on recently-allocated bandwidth and other satellite traffic to plan future launches (adding even more channels, or maybe 1080p broadcast television), we'll just keep twiddling our thumbs. Specifications, speculation and all other data necessary to satisfy the satellite geek within resides beyond the read link.
Versus and the Golf Channel have been sharing an HD channel for some time and both have evidently graduated to the point that they're getting their own channel. This seemed like a pretty good combo to us, as we don't see much golf on at night, but we suppose some want to watch bicycle races during the day. What isn't very clear is if the current carriage deals will need to be reworked, of if everyone who has the combo now will automatically get the two dedicated channels when launched. On a who cares note -- E! is getting the HD treatment which we'll file right up there with Lifetime HD, but hey, at least maybe it'll help some poor sap talk his wife into a new HDTV.
We sort of figured the flames in the AT&T / EchoStar relationship were all but extinguished, but this pretty much puts the lid on things. According to a recent 8-K filing with the SEC, AT&T is demanding that DISH Network pay back a $500 million note which is due July 2010. Reportedly, the note would have eventually converted to DISH shares at $60.25, but given the current $33 stock price, it seems AT&T isn't really interested in twiddling its thumbs. Bernstein Analyst Craig Moffett mentions that the note was "first acquired in 2003 as part of AT&T's strategic resale agreement with DISH (formerly EchoStar)," and while neither party has outrightly denied a potential buyout, this kind of action seems to signify that the love connection has been terminated.
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