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Reader Comments (Page 1 of 1)
DallasJayhawk @ Oct 8th 2008 11:43AM
I guess I don't understand why this was important enough for DirecTV to issue a press release since this is a common problem that many people have endured for years. DirecTV boxes will freeze up from time to time. For some people it can be more frequent and for others like myself, I rarely had to reboot more than once per month and all my shows and scheduled recordings remained in tact. This is standard operating procedure for DirecTV equipment. It's not ideal and in fact it's a pain but it's just the way that it is and it must be weighed in with all the other good and bad trade offs for this service vs the others that are available to you.
TrentD @ Oct 8th 2008 4:29PM
This happened to about 90-95% of HR-20/HR-21 customers all at the same time. It's definitely a bigger deal than some isolated lockups.
In six months, I haven't ever reset my HR20 until this.