AT&T reorganizes, Ralph De La Vega now in charge of consumer services
The internals of AT&T's org chart aren't really hot news, but the company just reshuffled all its consumer services into a new division headed by Ralph De La Vega, who used to head up AT&T Wireless. Ralph now also oversees internet, TV and landline phones in addition to wireless, so he's got a bunch more on his plate -- the goal is be more aggressive bundling up more quadruple-play packages, which hopefully means lower pricing. We'll see -- we've heard these promises before.
Reader Comments (Page 1 of 1)
The Fuzz 53 @ Oct 3rd 2008 9:17AM
I'm sure this guy all of their employees are just as inept as every other telecom company. All of these company's "customer service" practices should be considered criminal under the statute of "Cruel and Unusual Punishment". Forget regulating Wall Street, telecom customer service is the real crime against humanity.
j.pickens @ Oct 3rd 2008 2:19PM
Worst. Hair. EVAR!