Blockbuster bullish on DVD rentals, could hike rates to support upgrades

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Mystery @ Sep 25th 2008 12:50AM

As a former employee (manager) for 8 years, I can say that corporate-management (RDO and higher) has no idea what they are doing.
They feel that they can cut CSR hours, lower raises to 15 cents a year, and still keep "high quality" employees that go out of their way for customers.
BBV has turned into a revolving door the last few years I was there.
A person would get hired, realize how much work had to be done (due to low staff) and end up leaving 3 months later.
An average store would go through 8 new employees in a year.
Now with the economy the way it is, I've heard my old store is doing about 12% less revenue, only has 2 manager, and now closes at 10pm instead of midnight.
Thank God I was able to get out of there 3 years ago.

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Mystery @ Sep 25th 2008 12:50AM

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