Although there are no contracts for AT&T U-verse, the installation can be lengthy and ineffective, resulting in a lot of wasted time (and our internet didn't work properly for 2 weeks). Reliable internet service is just as important as television service for us.
AT&T U-verse - Still beta testing on consumers without full disclosure.
(AT&T U-verse: A Consumer Report Indiana http://att-consumer-report.com For potential AT&T U-verse users, you might want to check this site for further tips to consider before allowing AT&T U-verse to take up your valuable time. If you have a simple set up, with just a few TVs and don't need a wireless internet for your computers, it may still be worth trying.)
AT&T started the installation process for our Carmel, Indiana (Indianapolis) home 8/6/2008 and they abandoned us on 8/20/2008. It was quite frustrating to have them give up when we were ready to wait it out while they finished. After fixing many other problems, they finally said they couldn't fix the internet.
We had many problems with the AT&T U-verse Gateway and the wireless home network provided by AT&T. The internet speeds were so inconsistent that even reading e-mail became a burden (speeds varied up and down randomly from 350 kbps to 5.7 kbps and back down within very short time periods)
Playing games on the internet was impossible.
AT&T told us they couldn't deliver reliable, consistent internet speeds via their wireless network. I thought they could have fixed the problem, but I guess not.
-Long, ineffective installation process -Slow, slow internet speeds (when using wireless network) -Internet lags and disconnects -When the going gets tough, AT&T quits and walks away
It was not worth the trouble and the internet just didn't work. In the end, AT&T gave up.
Reader Comments (Page 1 of 1)
IndianaJane @ Aug 28th 2008 3:51PM
Indiana Review of AT&T U-verse
Although there are no contracts for AT&T U-verse, the installation can be lengthy and ineffective, resulting in a lot of wasted time (and our internet didn't work properly for 2 weeks). Reliable internet service is just as important as television service for us.
AT&T U-verse - Still beta testing on consumers without full disclosure.
(AT&T U-verse: A Consumer Report Indiana http://att-consumer-report.com For potential AT&T U-verse users, you might want to check this site for further tips to consider before allowing AT&T U-verse to take up your valuable time. If you have a simple set up, with just a few TVs and don't need a wireless internet for your computers, it may still be worth trying.)
AT&T started the installation process for our Carmel, Indiana (Indianapolis) home 8/6/2008 and they abandoned us on 8/20/2008. It was quite frustrating to have them give up when we were ready to wait it out while they finished. After fixing many other problems, they finally said they couldn't fix the internet.
We had many problems with the AT&T U-verse Gateway and the wireless home network provided by AT&T. The internet speeds were so inconsistent that even reading e-mail became a burden (speeds varied up and down randomly from 350 kbps to 5.7 kbps and back down within very short time periods)
Playing games on the internet was impossible.
AT&T told us they couldn't deliver reliable, consistent internet speeds via their wireless network. I thought they could have fixed the problem, but I guess not.
-Long, ineffective installation process
-Slow, slow internet speeds (when using wireless network)
-Internet lags and disconnects
-When the going gets tough, AT&T quits and walks away
It was not worth the trouble and the internet just didn't work. In the end, AT&T gave up.
AT&T U-verse: A Consumer Report
http://att-consumer-report.com