In a bid to assure you, the prospective customer, that Texas Instruments' DLP chip is "bullet-proof" (its word, not ours), said outfit is stretching the warranty on any single-chip
DLP module to five full years. Of note, this announcement covers chips within education, business, and home theater projectors only, and each manufacturer will be responsible for "providing details regarding their warranty programs, taking into consideration this new five year extension." Curiously enough, we can't decipher whether units that have already been purchased will be covered under the extension or if only new units purchased post-July 1, 2008 will be affected. If we owned one such device, we'd sure be on the phone with our manufacturer with this press release (in the read link) in hand.
Reader Comments (Page 1 of 1)
Dave Driscoll @ Jul 5th 2008 10:47AM
i got a 73 dlp just got 2/08 hope they backdate
EQC @ Jul 5th 2008 1:26PM
What types of failure does this warranty cover?
The fear I always heard that many people have about DLP is that those tiny moving mirrors will "seize up" and you'll end up with dead/bright pixels. Does this warranty cover that problem? Is that problem even real?
If this problem exists, and this warranty covers it, I hope they do it better than the "dead pixel" policies a few years ago for LCD: many manufacturers required at least 8 dead pixels (on even a new monitor) before allowing a return.
JeffDM @ Jul 5th 2008 10:40PM
As far as I've heard, dead or stuck pixels almost never happens, and if it does, you'll get the display replaced. The papers I've seen suggest that you're not likely to have it happen, that the micro mirrors will last like 20 years of constant use before one does.
Eugene @ Sep 9th 2008 11:12AM
I have an Infocus 4805 that I purchased in December '03, with just over 1800 hours on it. A few months ago I notices a darkening in one corner extending up the side. Since noticing it, it has gotton darker in the corner and is extending up th side. I checked the lens and the color wheel and they look fine. Is this an example of pixel failure? I'm going to contact Infocus to see if this warrenty extension is retroactive. I bet it's not.