2HD / 2SD U-verse service arrives in Austin, Texas

by Darren Murph posted Jun 6th 2008 at 2:13AM

Don't you worry, U-verse user -- AT&T hasn't ditched its 2 HD / 2SD initiative just yet. After quietly infiltrating areas of Missouri, Michigan and Georgia, we've located its latest target: Austin, Texas. According to a local, his service recently changed from 1 HD / 3 SD to 2 HD / 2 SD without so much as a peep from the carrier. For those unfamiliar, the change enables U-verse customers to record one HD program while watching another HD show live -- something that still cannot be done in most U-verse areas. C'mon AT&T, let's get this wondrous feature rolled out nationwide. Chop chop!

[Thanks, Tom]

Filed under: Industry, DVRs, Set-top boxes, Fiber

Tags: 2hd, 2hd 2sd, 2hd2sd, att, austin, texas, u-verse, uverse

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Reader Comments (Page 1 of 1)

Neutral

andrewgreene @ Jun 6th 2008 8:22AM

It's actually infiltrated quite a few area and can usually be procured with a call (or two, you have to get the right person on the line).The UverseUsers website has been maintaining a wiki for users to post when they notice that they've gotten the extra HD stream and the higher bandwidth (29.9 instead of the typical 20.9).
http://www.uverseusers.com/component/option,com_openwiki/Itemid,36/id,apptrack/

Neutral

Robin Murphy @ Jun 6th 2008 9:26AM

I live in Austin, TX (a suburb, Round Rock technically - put it's all served by the Austin part of AT&T) and my Uverse is still 3/1 as of this morning.

Neutral

andrewgreene @ Jun 6th 2008 9:36AM

Give the sales department a call and they should be able to hook you up. Number should be on your bill. It may take a couple of tries, but is well worth it.

Neutral

GrammrCheckr @ Jun 6th 2008 10:49AM

Interestingly, while I get 2HD/2SD (I was the one that sent in the news), my bandwidth is still 20.9, not 29.9.

Neutral

andrewgreene @ Jun 6th 2008 11:49AM

@GrammrCheckr - A restart of the box should reflect the bandwidth change. If not, I'd definitely give support a call.

Neutral

texan @ Jun 6th 2008 9:45AM

now this is more appealing im spending almost 170 a month on my time warner cable, and with them putting a cap on downloads in other parts of texas might be my time to jump ship , although i work for t-mobile id feel kinda funny getting an AT&T product.

Neutral

Rodimus @ Jun 6th 2008 10:32AM

I got mine updated to 2HD/2SD profile last week by calling them. I live in Corona, CA (Riverside County). More and more people are starting to get theirs changed just by calling and asking to get 2HD streams.

Neutral

chuck allenstein @ Jun 6th 2008 11:11AM

I did the same in Elm Grove, WI [Milwaukee Area]
I called and they upgraded at no cost.

Neutral

Simon P @ Jun 6th 2008 12:13PM

Yup, I'm in Franklin. Quick 5min phone call and presto, 2HD.

Neutral

Robin Murphy @ Jun 6th 2008 11:25AM

Good to know about the calling... I tried reseting the set top box before I was out the door for work but that didn't work. I figured I would try the hub and then call when I got home but guess I can skip right to the calling. Is it something I can call and not be at home to mess with the system to get accomplished?

Neutral

Robin Murphy @ Jun 6th 2008 11:38AM

Sorry for the double... I did just call uverse sales and they activated the second stream for me - no problems. I'm not at home to confirm this though, but hopefully everything will be good to go by the time I'm home this evening.

Thank you all for your help/info.

Neutral

Rodimus @ Jun 6th 2008 1:27PM

I would suggest to soft reset all your STBs also. Just to make sure everything is updated properly.

Neutral

Michael @ Jun 6th 2008 5:13PM

What does recording 2 HD programs at the same time do to internet speed?

I view this a step in the right direction but they need to increase that even more, to 4HD or 6HD as well as not having a hit on internet speed when doing so.

Neutral

Robin Murphy @ Jun 6th 2008 10:41PM

Just a follow up - the 2/2 was waiting for me when I got home according to the system info screen but I had to reset all the STB's to get it to work (reseting the hub did nothing). My bandwidth stayed 20.9 though and I asked AT&T about it and said there was no need for an increase to 29.9.

@michael - I used both streams and ran an internet speed test and it was right where it should be.

I also asked about the household-wide DVR system and the sales guy still said Fall 08 for the ETA.

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