Verizon whines to FCC: make it easier for us to gain market share

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kurt @ Mar 26th 2008 2:47PM

The rant about how AT$T cancelled a home line and put in a business line instead is interesting and I understand why the poster was frustrated, but I suspect that kind of mistake is quite rare. In most cases you have to check a box on a new application stating that you give permission for the old service to be cancelled.

With that safeguard in place, its hard to see why people should have to stay on hold for hours and argue like a high-school debate champion before being 'allowed' to cancel their cable service.

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kurt @ Mar 26th 2008 2:47PM

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