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Reader Comments (Page 1 of 1)
michael @ Mar 17th 2008 10:04PM
Just tho't I'd update you guys...
got the disc today... it wasn't the update we're all hoping for.
It asked me if I wanted to update my v1.2 to version 1.0... ???? go figure.
I had this discussion with the rep on Saturday and told him I'd already downloaded v1.2 with no problems. He said, "don't worry, this will fix each problem you discussed..."
Come to find out, Samsung's CSR department on Saturday's is outsourced. They couldn't even see my account or my serial number without me telling THEM what it was....
Okay, back to the drawing board. I'll try to get someone during the week and see when the real update will be shipped.
by the by, since the BD UP5500 is now cancelled, and the 5000 can be had at $499, I'd say if you definitely want a Duo, best get it now as after May Samsung will stop production of the 5000...and if you're like me with the need for the 7.1 analog out, you'll be out of luck after May!
jwilliek @ Mar 20th 2008 9:42AM
Thanks for the update, Michael. I've been thinking about it more, and I will still probably end up getting the player. I DO need the analog audio outputs, and make a good point about the timing and the pricing. Good luck getting more info on the real update. Keep us posted here!