I live in Cambridge, MA and I got Tivo from Comcast a month ago. They came and brought a new DCH series Motorola box. It took them 4 attempts to install the TiVo software, then it worked for a few days, until there was a brief power outage in the building, from which the TiVo software never recovered. They were able to reset the box remotely so we could still watch TV, but with no DVR interface whatsoever. Then I got a new box and the whole story repeated a week later. Now the box would continuously try to boot up and then restart again. I ended up reverting to the old Comcast interface. Tivo did look better, but the interface was extremely(!) slow to respond to button presses and scrolling through the guide listing was painful. Also, there was no easy way to tell the percentage of space left on the hard drive, which is displayed on the main DVR screen by the regular Comcast interface. Dolby Digital was gone too. This is not really a service ready for public launch. You are not missing much by not having it!
Thanks for that report, SC. I'm sure they will get (most of) the bugs worked out before they deploy it to everyone, and that's why they're running the tests. During the time it was working, how was the operation of the interface (searching, etc.)? Other than being slow and buggy, was it good? :)
Reader Comments (Page 1 of 1)
SC @ Mar 9th 2008 5:38PM
I live in Cambridge, MA and I got Tivo from Comcast a month ago. They came and brought a new DCH series Motorola box. It took them 4 attempts to install the TiVo software, then it worked for a few days, until there was a brief power outage in the building, from which the TiVo software never recovered. They were able to reset the box remotely so we could still watch TV, but with no DVR interface whatsoever. Then I got a new box and the whole story repeated a week later. Now the box would continuously try to boot up and then restart again. I ended up reverting to the old Comcast interface. Tivo did look better, but the interface was extremely(!) slow to respond to button presses and scrolling through the guide listing was painful. Also, there was no easy way to tell the percentage of space left on the hard drive, which is displayed on the main DVR screen by the regular Comcast interface. Dolby Digital was gone too. This is not really a service ready for public launch. You are not missing much by not having it!
Mr. E @ Mar 10th 2008 1:50PM
Thanks for that report, SC. I'm sure they will get (most of) the bugs worked out before they deploy it to everyone, and that's why they're running the tests. During the time it was working, how was the operation of the interface (searching, etc.)? Other than being slow and buggy, was it good? :)