PSA: not all big box employees understand the DTV transition
Although Circuity City has claimed that its employees are trained and well equipped to handle any questions you may have concerning the digital TV transition, we'd highly recommend taking any advice sales pitches you receive in-store with a sizable spoonful of salt. According to new data from MassPIRG, sales clerks at Best Buy, Circuit City, RadioShack, Target and Wal-Mart "routinely gave inaccurate information about digital TV converter boxes and the government coupon program" when questioned by undercover researchers. Rather than get into what schemes were used (hint: buying a new set was often suggested over picking up an el cheapo converter), here's an overview of the facts. First off, you won't even be affected by the cutover if you receive your local broadcast stations via any means other than over-the-air. Secondly, all that's needed to convert digital OTA signals to signals that your analog set can digest is a (relatively) inexpensive converter box. Lastly, we wouldn't even recommend paying full price for said box -- you know, considering that the government's handing out $40 coupons to anyone who signs up here. So yeah, next time you catch some young buck trying to push that pricey HDTV rather than actually help you out, feel free to put him / her in their place.
[Via Electronic House, image courtesy of StarBulletin]
[Via Electronic House, image courtesy of StarBulletin]

















Reader Comments (Page 1 of 1)
Dan_C @ Feb 14th 2008 5:38PM
That's an awesome picture
Stewie @ Feb 14th 2008 5:48PM
Well since this actually applies to me being a BB Home Theater employee and all. Most people consider this transition an excuse, a bad one if you ask me, to buy a new TV. I'm still surprised at the amount of research people do before they come up to me which is usually nothing. They looked shocked when I tell them there people will look terrible without HD. A lot of people will not go Cable or Satelite and just end up going OTA HD, or will just not buy a new TV. I do live in the Bay Area and we do get quite a few HD OTA. I get 17 OTA HD on my Media PC. Bah, going off topic.
Bradley @ Feb 14th 2008 6:07PM
I think the other thing people have a misconception about is that all TVs with and ATSC tuner are HDTVs. There are plenty of budget SDTVs out there that have an ATSC tuner. If you need a new TV but don't want to go HD you can still get a new set without losing your OTA. It's more expensive than a converter, but it's an option a lot of people forget about.
Mr Stevo @ Feb 14th 2008 6:27PM
"Girls Gone Wild : The Best Buy Edition." Scary !!!
Andrew @ Feb 15th 2008 11:05AM
Is this a surprise to anyone? Most employees at places like this are clueless to anything in depth in technology. You'd be lucky if you could find one who could tell you the difference in a plasma and an LCD.