I agree with you to a point. You mentioned that out of 20, 5 may be knowledgeable. What's to stop the other 15 from picking up a book, reading product manuals, reading the brochures from the manufacturers, or going on CNET or any other product site to learn the basics? When I was 16 working at Best Buy I did this. I took all the training videos home. I read everything they gave me and more on my own. I asked the more experienced sales people questions. I did what it took to keep my job and to be the most knowledgeable. I don't think it's too much to ask of a salesperson, regardless of commission or regular pay, to do the same. It's true that commission is a great incentive as I mentioned above, but people should still take an interest in what they sell.
Reader Comments (Page 1 of 1)
Wilson @ Dec 31st 2006 3:33PM
I agree with you to a point. You mentioned that out of 20, 5 may be knowledgeable. What's to stop the other 15 from picking up a book, reading product manuals, reading the brochures from the manufacturers, or going on CNET or any other product site to learn the basics? When I was 16 working at Best Buy I did this. I took all the training videos home. I read everything they gave me and more on my own. I asked the more experienced sales people questions. I did what it took to keep my job and to be the most knowledgeable. I don't think it's too much to ask of a salesperson, regardless of commission or regular pay, to do the same. It's true that commission is a great incentive as I mentioned above, but people should still take an interest in what they sell.