The sad part is that DirecTV never disclosed the change in the policy to its subscribers. Although few, if any of us, read the small print in those pamphlets they include in the bill, a good defense for them would have been that we notified you of this prior to the change in policy. That's my chief complaint. Like any large corporation, they are welcomed to make any changes to any policy at any time...but it's their duty to notify us prior to the change.
Reader Comments (Page 1 of 1)
Andy Pargh @ Jul 21st 2006 11:43AM
The sad part is that DirecTV never disclosed the change in the policy to its subscribers. Although few, if any of us, read the small print in those pamphlets they include in the bill, a good defense for them would have been that we notified you of this prior to the change in policy. That's my chief complaint. Like any large corporation, they are welcomed to make any changes to any policy at any time...but it's their duty to notify us prior to the change.