DISH Network HD lineup expands

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dan @ Feb 2nd 2006 8:08AM

I upgraded yesterday. The Dish CSRs do not know anything! I ended up calling back 5 times and got a different story each time. Some of them said the locals aren't available in HD even though the website tells me they are. One tech I talked to said I needed to swap my older 2 dish set up on my roof for a new single dish1000. One sales rep said the same but two others said that's not true. Confused yet? I am. Then they tried to tack on an additional $6 'enabling' fee even though the tech warned me that I do not have to pay this fee if I'm subscribing to an HD package. Did the csr get confused? I mean HD is now in the name of the package! The first csr told me I would only have to pay $49 to upgrade. Great deal I thought, but when I called back to finilize my order I was told that person was confusing the upgrade deal for the 211, not the 622 box. That fee is $299! Then they told me if I waited until April 1st I'd qualify for a $200 rebate on that upgrade. I figured I would just wait then, that's a great deal. Unfortunately after about 2 minutes of research I realized they were wrong yet again; that deal is for current 921 and 942 boxes, not the Echostar 6000 box I have. I was then told I'd have to pay an extra $6 a month for just having the 6000 in my house because it can receive HD content. As a result I'm selling it. What a rip off. I'm wondering what the chances are that I'll not have any issues on installation day?

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dan @ Feb 2nd 2006 8:08AM

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